then it reboots and runs the files from the hdd. during the first stage of the install, the computer copies files to the hdd. but i have five other discs with different version i can try. I also hear they do same day service for stuff like hard drives or keyboard problems. The Canada facility is on top of things it seems.Ī 2 night turnaround time is very good IMO. So a pretty good experience for my first RMA. It was a brand new 1080p LCD screen (AUO made). I was expecting a screen replacement but them giving me the wrong resolution screen. I went in there expecting the worst, hearing about all the horror stories about screwups. No more white dots and speakers were working again. They replaced the LCD and audio board, checked it out on the spot. They gave me a report on what was replaced. They said it was ready for pick up and everything was clear. It should be done by the next morning.Ĭalled Today morning (Apr. It was already in the final testing phase he said. Also informed him about the audio jack.Ĭalled Tuesday afternoon to check status (Apr. Told the guy at the desk about the screen problem and showed him the spots. The headphone jack got stuck (speakers didnt work) cause they were detected as always plugged in.ĭropped off at the depot Monday morning (Apr. My LCD had 4 bleached white dots only visible on a white background on it that were getting progressively worse (more were showing up since the purchase). Here's a quick write up of my experience.

Okay so I just got my G51jx back from the RMA centre in Markham, ON, Canada.

Asus n53sv sticker